01
Water damage
Burst supply lines, slab leaks, appliance failures, roof intrusion. Extraction and structural drying the same night.
On site in 60 min
Water, Fire and Mold Damage Restoration in Santa Barbara County
24-hour emergency response for water, fire, smoke, mold, sewage and storm damage. IICRC-certified technicians, drying equipment on the truck, insurance billed directly. Average arrival 43 minutes.
Last dispatchGoleta · 2:31 am · 41 min door-to-door
Carriers we bill direct
- State Farm
- Farmers
- Allstate
- USAA
- CSAA
- Travelers
- Liberty Mutual
- Mercury
- Chubb
Why tonight
Every hour the water sits, the job gets bigger.
- Hour 1
Water wicks into drywall and under flooring. What's wet is still salvageable if extraction starts now.
- Hour 12
Subfloor swells, cabinets delaminate, and “the company that will come tomorrow” now needs a demo crew.
- Hour 48
Mold. A separate remediation scope, a bigger claim, and a longer time before your family is back home.
- Tonight
Our truck carries extraction and drying equipment. Water is out and drying is running before the crew leaves. That's the whole point of owning the equipment.
What happens when you call
Three steps. You only do the first one.
- 010 minutes
You call. A technician answers.
Not a service, not a menu. Someone who has stood in a flooded house tells you where the shut-off is and what not to touch while the truck is already rolling.
- 02Under 60 minutes
The truck arrives, loaded.
Extractor, air movers, dehumidifiers and containment are on the truck. Water is out and drying is running before the crew leaves. Nothing gets rented in the morning.
- 03Day 1 to done
We document, bill your carrier, and rebuild.
Moisture logs and photos your adjuster can open, an estimate inside 24 hours, and a licensed in-house rebuild. One crew, one claim, one schedule.
Emergency services
Six emergencies. One crew that handles all of them.
No prices here on purpose: every service on this page is billed to your insurance carrier. If you're paying out of pocket, we'll give you a written scope before any work starts.
02
Fire and smoke
Board-up, soot and odor removal, contents pack-out, and the rebuild afterwards.
On site in 60 min
03
Mold remediation
Containment, HEPA filtration, removal and clearance testing by a third party, not by us.
Assessment in 24 h
04
Sewage cleanup
Category 3 water. Full PPE, antimicrobial treatment, disposal in our own boxes, documented.
On site in 60 min
05
Storm and wind
Tarping, tree and debris removal, water intrusion drying. We stage before forecast events.
On site in 60 min
06
Reconstruction
Licensed general B. We put back the drywall, flooring and cabinets we removed. No second contractor.
Scheduled by day 7
Insurance and billing
You don't pay us. Your carrier does.
We photograph, meter and document every room to the standard adjusters actually ask for, then bill the carrier directly. Your deductible is the only number that involves your checkbook, and we'll tell you what it is before we start.
- Written scope and Xactimate estimate within 24 hours
- Daily moisture logs and photos shared with your adjuster
- We rebuild what we remove: one contractor, one claim
- No carrier? Fixed written price before work begins
Credentials: verify them
- IICRC certified firm
- #7XXXXXXXWater · Fire · AMRT · TBC
- CSLB general B
- #11XXXXXBonded · insured · TBC
- EPA lead-safe
- NAT-XXXXXXPre-1978 homes · TBC
- Average arrival
- 43 minCountywide, 12 mo · TBC
Supply line let go at 1:40 am. Two men and an extractor were in my hallway at 2:31. My adjuster had photos before breakfast.
Eleven buildings, one number to call. Their documentation is what makes my carrier claims go through without a fight.
They tore out the kitchen on a Tuesday and the same company put it back. I never had to find a contractor.
Coverage
Response times by town, measured, not promised.
Trucks stage in Santa Barbara and Goleta overnight. North County calls are answered the same way; they just take longer to drive.
| Town | Average response |
|---|---|
| Santa Barbara | 45 min avg |
| Goleta | 40 min avg |
| Montecito | 50 min avg |
| Carpinteria | 55 min avg |
| Summerland | 50 min avg |
| Isla Vista | 45 min avg |
| Hope Ranch | 45 min avg |
| Buellton | 75 min avg |
| Solvang | 80 min avg |
| Lompoc | 90 min avg |
Common questions
Questions people ask at 2 am
Do I pay anything tonight?
No. We bill your insurance carrier directly. Your deductible is settled with your carrier per your policy, and we tell you what it is before work starts. Without insurance, you receive a fixed written price first.
Will you work with my insurance company?
Yes. We bill nine carriers direct and document to Xactimate standards. You can also choose any restoration company you want; your carrier cannot require you to use theirs.
How fast can you actually get here?
Average arrival over the last twelve months is 43 minutes countywide. Trucks stage in Santa Barbara and Goleta overnight. North County calls take longer to drive and we tell you the honest estimate on the phone.
Do we need to move out?
Usually not for water. Drying equipment is loud for three to five days and we set it up to leave living areas usable. Fire and sewage jobs are assessed room by room.
What should I do before you arrive?
Shut the water off at the main if you can reach it safely, turn off power to affected rooms at the panel if water is near outlets, and move what you can lift. Do not pull up flooring. We need to document it in place.
Who actually rebuilds?
We do. QCK Restoration holds a California general B licence. The crew that dried the house schedules the rebuild. No separate bid, no second company.
Standing in water right now?
Shut it off at the main if you can reach it. Then call. We dispatch while you're still on the line. No form, no callback, no answering service.
24 / 7 / 365 · a technician answers(805) 555-0142
Get estimate
Not an emergency? Tell us what happened and a technician calls you back.
Standing water, active fire or sewage: call (805) 555-0142 now. For everything else, use this form. A technician calls back within 15 minutes during the day and within one hour overnight.
Thanks. A technician calls you back shortly.
Within 15 minutes during the day, within one hour overnight. If it gets worse before then, call (805) 555-0142.
That didn't go through.
Call (805) 555-0142 or email info@qckindustries.com and we'll take it from there.